If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns or exchanges within 5 days of receiving your order. You can return your product for a different product, or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

Below are some examples of common exceptions. 

  • Toys & any product that come with sealed packet cannot be returned or exchanged (we will assemble & demonstrate any such item prior delivery acceptance)
  • Returned items must have tags still on and be returned in original packaging
  • Returned items must have no visible signs of wear or use

To initiate a return or exchange, please follow either of the below steps:

  1. Login to our online return portal using your email address and order ID and select product to be returned or exchanged
  2. Call us or Watsapp us for the service

Additional Information:

  • How long it takes to receive your refund, replacement product, or store credit: Up to 10 working days
  • Any shipping fees the customer will need to pay: None
  • Any return restocking fees the customer will need to pay: INR 100 will be deducted for products that were installed or assembled