If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns or exchanges within 5 days of receiving your order. You can return your product for a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
Below are some examples of common exceptions.
- Toys & any product that come with sealed packet cannot be returned or exchanged (we will assemble & demonstrate any such item prior delivery acceptance)
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
To initiate a return or exchange, please follow either of the below steps:
- Login to our online return portal using your email address and order ID and select product to be returned or exchanged
- Call us or Watsapp us for the service
- How long it takes to receive your refund, replacement product, or store credit: Up to 10 working days
- Any shipping fees the customer will need to pay: None
- Any return restocking fees the customer will need to pay: INR 100 will be deducted for products that were installed or assembled